The #HealthITChicks tweetchat always produces some good insight into a wide variety of healthcare information technology and related topics. Yesterday’s chat hosted by Dr. Geeta Nayyar (@gnayyar) was no exception. For those who may not have participated – and for those who did participate and would like a recap – I have culled out select tweets and arranged them by topic.
Let’s Get this Chat Started!
@gnayyar – Welcome to the chat! Let’s take a few minutes to introduce ourselves.
@gnayyar – I’m Dr. Geeta Nayyar, Chief Healthcare and Innovation Officer, @TopLineMD, and Huff Post Blogger.
@gnayyar – I also serve as Ass. Clinical Prof. of Medicine, Dept. of Rheumatology FIU & GW
@cmaer – By the way – in case we get any cross-pollination in competing chats today – #HITChicks meet #hcsmca – #hcsmca meet #HITChicks
T1: What New Apps Are On Your Radar?
@gnayyar – “Uber for healthcare” seems to be all the rage. What new apps are on your radar?
@erinewold – Any app that will allow patients to own their data and interaction with their hc provider! #Telemedicine https://t.co/XiJ39Ic0rZ
@nxtstop1 – T1 For MT @gnayyar: “Uber for healthcare” seems to be all the rage. What new apps are on your radar? ”
@mmaxwellstroud – Oh dear. I am so tired of “Uber for X”…
@daniellebyron – Skywriter MD service just came across my inbox. Interesting combo of high tech and old fashioned medical transcribers
@drstclaire – A1: #mHealth apps that integrate into the industry will be the most transformational. @CocoonCam looks promising 🙂
@jenndennard – SanFran-based @circlemd and their app seems interesting – house calls with full-time MDs (and they travel to appts via Uber!)
@btrfly12 – I’ve been working with @intakeme – product launch coming this fall.
@katmcdavitt – uber-style healthcare apps will gain momentum @chrissyfarr summed up the hc switching economy last week http://t.co/ZqzsOpRGbQ
@pattyldickerson – A1: I’m watching Yelp now that it includes hospital, post-acute data
@greg_meyer93 – Personal fav is still #iBlueButton. And hats off to @BettinaExperton for her mention in Forbes this week! http://t.co/63dGBTYWe9
@sarahbennight – #1 struggling to find something that really works for me. The apps are very manual for now. Using Mango to remind me of my meds
@mmaxwellstroud – #carecoordination going to be big with the introduction of bundled payments…the question is who will get it right
@ehrandhit – What will it take for doctors to be excited about Uber style healthcare apps? Could it fill in cancelled appointments?
@erinewold – T1: I would app where I can take pictures on my phone of wound/injury & auto upload to my patient portal for my physician to see
@ebacon – I’m a rare Uber naysayer. How on earth can we guarantee safety & quality in *healthcare* from a peer/sharing economy perspective?
@mmaxwellstroud – One option we have been working on for #Carecoordination is @PinpointCare
@healthcora – @ehrandhit If it empowers providers, promotes efficiency, aligns with incentives… doctors will get on-board
@dkasim – @ehrandhit something needs to make it easier for #patients to make appts without long phone times
@healthcora – @techguy Drop-off for #wearables and #patientengagement feels high to me; are we using the right psychology?
@gnayyar – How do you engage beyond apps and patient portals?
@mmaxwellstroud – I worry that with the focus on interop and HIEs and #BigData that we forget that some users are still working on accurate data
@ebacon – The only meaningful “engagement” is to ignite intrinsic motivators. D. Pink says that’s autonomy – mastery – meaning.
@pattyldickerson – I still use the standard day of week pill box to help me keep track @techguy @sarahbennight
@janicemccallum – Will most apps be acquired or die? Accenture thinks so. See Zombie Startups report: https://t.co/iiGUIqhG7J
@nxtstop1 – Nursing Homes, Next:rate #telemedicine services @Yelp MT @PattyLDickerson: A1:watch Yelp now>includes hospital, postacute data ”
@ehrandhit – Is that naysaying or being realistic? In healthcare we need more vetting than they do w/ drivers. http://t.co/TJz1NMduYm
@emaginekrystal – T1: THe IDdx app looks interesting. It helps diagnose difficult infectious diseases in patients.
@ebacon – Until all co’s truly support what UX means in practice (research, design, validation) then dhealth’s UX will be THE issue
@techguy – I like the pill bottle that knows when you took the pill, but that’s expensive and still not seamless. https://t.co/FGuAaF3tcH
@mmaxwellstroud – Engaging patients is not about software. It’s about relationships, and communication
@jmcelio – [email protected] #UX is definitely an issue; what’s intuitive to a millennial may not be intuitive to a senior
@techguy – The challenge was that it wasn’t providing ongoing value to my wife. So, she stopped. True for many apps https://t.co/f6uBbbFfDM
@cnluken – @healthcora I recently signedUp 4 @patientslikeme! Been SUPER excited 2 start using it, just havent found the time yet
@healthcora – @DanielleByron @JennDennard @gnayyar Yes! Apps aren’t just for patients but their advocates & medical reps
@mmaxwellstroud – When a software solution works correctly, it is part of the background, and the provider/patient relationship is in focus
@lynnthinksbig – @JennDennard @gnayyar Definitely see UX as a huge component of participation with all groups but especially seniors
@ehrandhit – I think we need to solve interoperability for the peer healthcare economy to happen. http://t.co/34ESGCsq1l
@healthcora – @katmcdavitt @gnayyar Uber knows about all of my rides in any city; my Dr. doesn’t always know I went to the ER in the same city
@ehrandhit – Online banking wasn’t a criteria either forever, but then it became a defacto standard. http://t.co/auEdY9vVzn
@cdntcs_atlanta – @gnayyar But many people don’t always know what choices they’re deciding between. Tools to promote transparency are needed too.
@jenndennard – @jslentzclifton Yep, the name of the husband/wife-led text-based app for mental health issues escapes me. Big room for potential!
@gnayyar – My FitBit is always with me. https://t.co/tew7lAoXuO
T2: How do you see different generations (millennials, seniors, etc.) embracing digital health? Is #UX an issue?
@gnayyar – Next topic, shall we? How do you see different generations(millennials, seniors, etc.) embracing digital health? Is #UX an issue?
@healthcora – @gnayyar I’ve noticed how freely millenials give their data. Big opportunities in #healthdata & #bigdata, less focus on #privacy
@drstclaire – [email protected] @XeroxHealthcare #EHR survey revealed boomers like digital for logistics, while millennials enjoy convenience, access
@greg_meyer93 – T2: Absolutely. I still hate Instagram vs Facebook. UX still kills me. Call me gramps. #HITChicks.
@daniellebyron – @gnayyar Seniors are tech savy – just avoid that tiny font #UX
@consanomolly – T2: I think it’s a different learning curve for each generation — more education necessary if you haven’t always “known” tech
@drstclaire – More information on generational differences here! https://t.co/ti55DVwJXk
@sarahbennight – T2: My dad is a senior with a chronic degenerative disease. He won’t embrance tech at all. He just shows up for doc appts.
@gnayyar – Millennials & technology are changing the way patients & Drs. interact – 71% of millennials would like their Dr. to use an app
@nursenadeen – Topic 2 Millenials will be doc shopping and doing pre-appt. research more than prev. generations did 4 sure @billians
@nxtstop1 – T2 MT @gnayyar: How do you see different generations(millennials, seniors, etc.) embracing digital health? Is #UX an issue? #HITchicks”
@emaginekrystal – T2: My father is pretty well! He is eager to learn the “latest and greatest” w/ technology. But some have a hard time.
@jenndennard – @gnayyar Thought it was interesting, tho that millenials also aren’t totally averse to developing in-person relationship with PCP
@pattyldickerson – A2: Convenience for millennials seems to coincide with accessibility… don’t need to see doctor face to face.
@erinewold – T2:Younger gen by far embrace digital health. But I think the lack of education all around has done disservice 2 digital health.
@gnayyar – 60% of millennials support the use of telehealth options https://t.co/wkao3BDVpR
@emaginekrystal – T2 Cont: I like to help seniors learn new Digital Health apps. Some like to learn them!
@mightycasey – A2: Desire for relationship w/clinical team comes w/need. IOW, if you’re healthy, convenience trumps relationship.
@gnayyar – What about this stats? 71% of millennials would like their Dr. to use an app
@pattyldickerson – Accessibility outside the office is key! MT @gnayyar 60% of millennials support the use of telehealth options
@lesliebrownatl – T2: As a millennial, I like the idea of having healthcare right when I need it, wherever I am. Drs being connected is ideal!
@mightycasey – A2: All it takes is one cancer, or epic-chronic, dx and you’re ALL ABOUT relationship w/clinical partners, no matter your age.
@cnluken – @JennDennard @gnayyar I think that as the millennials start getting older, this will change. settle down-buy house-find close PCP
@nxtstop1 – T2 The issue w/ app uptake is developers working in vacuum>WITHOUT end users~The Best VCs complain re not answering pain points
@ebacon – Demographic divides aren’t as important as users’ GOALS – shared goals tends to mean shared behaviors, thus feeding proper UX
@nxtstop1 – T2 When developers simply “divining” apps w/out intimately knowing the probs/pain points 2B addressed=recipe for 30 day wonder!
@mightycasey – A2: bottom line, most peeps think healthcare happens “over there” to “sick people,” not to them. Another mind-shift.
@jmcelio – Yes, I helped a 6 y.o. address an envelope – he wrote the address on the very top. Makes sense, right? 🙂 https://t.co/0JysgN316v
T3: What have you taken away from the #ilooklikeanengineer / #ilooklikeasurgeon / #ilooklikeaurologist movements?
@gnayyar – Ready for Topic 3? What have you taken away from the #ilooklikeanengineer / #ilooklikeasurgeon #ilooklikeaurologist movements?
@lesliebrownatl – T3: Our appearances are different, but each of our brains is as capable as the next. #ilooklikanengineer
@jmcelio – You’re absolutely right, and THAT is a shame! Still rely so much on patient self-report & self-caremgmt https://t.co/dReNzR6fdv
@pattyldickerson – A3: I think these campaigns #Ilooklikeanengineer / #Ilooklikeasurgeion / etc.. are showing that we are making progress.
@healthcora – Loved seeing enthusiasm for careers in the #STEMfem & #HITchicks community; we’re happy doing this work @gnayyar https://t.co/K2P6RYKU3W
@drstclaire – A3: I’m proud of the industry’s #diversity, but wish we didn’t still need to have the conversation. #ILookLikeAnEngineer
@jslentzclifton – T3 Seeing representation of folks like you make it seem more possible to achieve. Digging the msg!
@pattytsheridan – Q3: I love it! Women in STEM! http://t.co/ALt0ghyF9r …
@dkasim – I look like my own #caremanager and do the same for my #parents – knew I should have gone to med school ? https://t.co/f8pTLXYzET
@erinewold – A3:these campaigns help break the stereotypes that have been built around each and opens conversation about each
@nursenadeen – T3 I think these movements help women to connect and raise global awareness..don’t let up!! @gnayyar @billians
@nxtstop1 – T3 MT @gnayyar: What have you taken away from the #ilooklikeanengineer / #ilooklikeasurgeon #ilooklikeaurologist movements? #HITchicks”
@drstclaire – Many of my colleagues joined in #ILookLikeAnEngineer: http://t.co/1cO1UZBhVM
@pattytsheridan – @jslentzclifton The representation is good but more diversity needed in the messaging and images
@emaginekrystal – T3: Fighting stereotypes in STEM fields is interesting #ilooklikeanengineer. The others I’ll admit I have to do more research on.
@mightycasey – A3: One could be forgiven for motion sickness induced by “no women!” “too many women!” headlines re tech industry, IMO.
@gnayyar – Are you tapping other women in healthcare as mentors? Men? Who do you rely on?
@ebacon – T3: Like @drstclaire, I’m pretty depressed that we’re still having this conversation about different yet equal….
@emaginekrystal – T3 Cont: It is sparking great concern for Tech diversity!
@mightycasey – A3: I know PLENTY of women coders, developers, engineers, working their a$es off in many industries. Too busy to tub-thump.
@nxtstop1 – T3 The hashtags for women in various fields/metier ie engineers,surgeons ,all #STEM esp when the minority > marvelous outreach
@mightycasey – A3: Key is to make sure girls are encouraged to play with tool-toys at earliest age they want to. [yay Target, BTW]
@healthcora – @gnayyar Depends on the subject matter. For professional development, I go right to thought leaders & set up coffee chats
@nxtstop1 – T3 The #ILookLikeASurgeon was supported by so many male surgeons> both in positions “above” & ” below” in “hierarchy~affirming!
@sarahbennight – I tap into all of the #HITchicks who inspire me every day 🙂 Esp. @ErinEWold @JennDennard @MandiBPro and #HITbros https://t.co/Vr1oTqQiH2
@mightycasey – A3: Anyone else here WAY more interested in hardware store vs. shoe store? << Guilty as charged. ~ Signed, Power Tool Maven
@gnayyar – Great #HITchicks to tap! https://t.co/casewYJlvX
@nxtstop1 – Me too> love it MT @jslentzclifton: T3 Seeing representation of folks like U make it seem more possible to achieve.Dig the msg! #hitchicks”
@jslentzclifton – Been supported by men & women fortunately, but resonates more when another woman props you (me) up for some reason. Shares exp?
@pattyldickerson – I’ve had to find mentors outside my roles/ organizations. Haven’t worked at to many places with structured mentorship programs.
@nxtstop1 – @gnayyar A huge point. Our nation & world is significantly lessened by lack of parity of women…w/parity>A MUCH better world imo
@mightycasey – A3: I pioneered in engineer role in a male-dominated industry (net TV) in early ’80s. Show up, stay fierce. That’s the ticket.
@drstclaire – T3: The definition of a leader may need to change. Pounding the table & speaking loudly isn’t always leadership.
@emranswers – @gnayyar Resume, experience, references speak for themselves—-with #HITChicks the entire process requires backup. = more time = $
@nxtstop1 – Prob Never MT @drstclaire: T3: The definition of a leader>change. Pounding the table & speaking loudly isn’t always leadership.”
@mightycasey – In re leadership, follow “keep showing up” rule. We may not get in on the 1st try, or even the 20th. Be un-ignorable, present.
T4: How have you seen social media tools evolve alongside digital health? Any favorites?
@gnayyar – Time for topic 4 already: How have you seen social media tools evolve alongside digital health? Any favorites?
@lesliebrownatl – T4: Yelp has started to give hospital ER wait times and experiences/reviews
@nxtstop1 – Plans 2 Rate #Telemedicine Re #EHR connect/antibiotic MT @LeslieBrownATL: T4: @Yelp gives hospital ER wait times & exp/reviews
@pattyldickerson – A4: I like mapmyrun, fitbit, and garmin connect that use social media to connect with your friends/co-workers on fitness goals.
@gnayyar – Parents are more likely to seek medical answers online: 22% use Facebook and 20% use YouTube source: @Mashable
@pattytsheridan – Q4 Social media in digital health doesn’t seem 2 include interoperability. Many great apps but not seeing them all work together.
@btrfly12 – T4 Rise of health-related twitter communities! 🙂 @symplur #gyncsm #patientchat
@btrfly12 – T4 There are a ton of Facebook patient communities as well.
@pattytsheridan – Q4. I have lost interest in many of the apps first to market. What is the next great app for health management?
@virtualdbgal – Healthcare org leaders need to hold EHR vendors accountable in providing true interop solutions. https://t.co/enkrEvlFXO
@gnayyar – True! A recent study found 41% of people said social media would affect their choice of a specific Doc https://t.co/9HxpeS5VVh
@pattytsheridan – @VirtualDBGal Are EHR vendors even thinking beyond acute care and physician offices?
@nursenadeen – T4 I like #ChildhoodCancer and what @jhgivingback is doing globally around telehealth http://t.co/M6btPmzrqG @jslentzclifton
@pattyldickerson – Social media integral to the research phase of the decision process, just now includes healthcare decision making @gnayyar
@mightycasey – @jslentzclifton @nxtstop1 @ckraemerPR @gnayyar Inconvenient truth: most industry-side data holders are SELLING deIDed pt data.
@lygeia – Use of social media generally can help bridge gender gaps in healthcare. Women use more than men http://t.co/2sXEh4KCgC
T5: It’s no secret women make majority of family HC decisions. How have you acted as a decision-maker lately?
@gnayyar – Topic 5: It’s no secret women make majority of family HC decisions. How have you acted as a decision-maker lately?
@lesliebrownatl – T5: Quick story: Dr confirmed with husband he was getting fasting labs, his response: “Idk I was just told to be here.” 😛
@pattyldickerson – A5: Yes, especially for me and husband. Have also become “influencer” for parents healthcare decisions.
@ebacon – A5: I think “woman as CEO of the household” for healthcare is about being primary secretary/scheduler vs. sole decision-maker
@sarahbennight – T5-Helping my mom take care of my dad with Parkinsons. And CMO of my own family. 🙂
@gnayyar – The good news is that the majority of women, over 65%, fully trust their physician. source: Harvard Business Review
@cnluken – T5: finding a new doc after looking thru apt notes on patient portal. Dont think the DR knew i could C what a mess the notes were #HITchicks
@katmcdavitt – I make all medical decisions for my family of four. It’s a little scary sometimes!
@nxtstop1 – T5 After certain age (into adulthood)much less sway re healthcare direction/decisions regarding my family,ppl do what they want
@janicemccallum – T5: Been working w my mom to write down her #EOL wishes for her MOLST form. Not easy, esp given the way options are listed.
@btrfly12 – T5 hubs just sent all info to me re: his new job and picking health plan
@lygeia – T5: I scheduled eye exams 4 my child & husband–& got them fitted out w/glasses
@lesliebrownatl – Yep. Hubs got a yearly enrollment notice in mail. It should have been addressed to me, lol. MT @btrfly12 T5 hubs just sent all
@jslentzclifton – T5 Latest decision as healthcare HOH = pursuit of wellness: we joined the Y. Does that count? lol
Miscellaneous Tweets (Not entirely sure what topic these applied to)
@btrfly12 – When Startups Take on Gender Inequality, Women and Girls Win https://t.co/LmIYZ5gX0F via @pointsoflight
@gnayyar – Those who are engaged as decision-makers in their care tend to be healthier and have better outcomes
@dkasim – #startups need to remember proof of #ROI #scalability to get #payers on board – they are the ones with the $
@gnayyar – Yes! Those who are engaged as decision-makers in their care tend to be healthier and have better outcomes https://t.co/JXqDS5Mop9
@ehrandhit – In fact, why should we be scheduling appointments mostly by phone still anyway? http://t.co/tMuR1XV266
@dkasim – Wish specialists who are notorious for running over schedule would do same! https://t.co/Ojpvew0mFE
@gnayyar – Those who are engaged as decision-makers in their care tend to be healthier and have better outcomes https://t.co/KF9QV14PzT
@openhealthn – That’s why our approach is 2 empower MDs Healthcare providers 2 create apps vs technologists! https://t.co/9h6W9B4S8u
@contineohealth – @gnayyar “Startups Vie to Build an Uber for #HealthCare” http://t.co/vEozkVQXPI via @WSJ #mhealth
@gnayyar – Women make most of the family’s HC decisions. Why aren’t they leading strategy more at HC companies? https://t.co/vneM5NIoo3
@jenndennard – @MightyCasey You’ll enjoy this article: http://t.co/nx3FFJifKF
@ehrandhit – Such a good point. Lesson: You don’t have to have all the data to provide value. http://t.co/932kWc2SUm
@greg_meyer93 – Will give props to @ReginaHolliday and the #BlueButton movement. Intertwined? Maybe https://t.co/9azRfDEN56
@ebacon – @gnayyar @drstclaire At our co, lots of women in strategy but excessive reliance on anecdotes & echo chamber means UX suffers
@ckraemerpr – Who knows more about your history- Uber or your MD? Join the #HITchicks tweet chat with @gnayyar
@ehrandhit – @Pattytsheridan @drstclaire I believe the next big mobile health innovation will be about packaging of other’s innovations.
There’ a Few in Every Crowd!
@mswz – Yikes to the hashtag choice, folks. #HITCHICKS? @gnayyar @TopLineMD
@dkasim – @gnayyar #engagement is a #science and #art that #HIT can enable but not lead
@mightycasey – @JennDennard A-F***ING-MEN, baby. I hate pink. Truth be told, don’t love blue much either. GREEN and PURPLE. Now we’re talkin’ =)
@jenndennard – I can’t even keep up with the #HITchicks chat – @gnayyar is doing fab job + so many smart #healthIT peeps chiming in!
@jenndennard – @MMaxwellStroud @LynnThinksBig @MightyCasey So … any company out there want to sponsor the #HIMSS16 #HITchicks shirts?
@greg_meyer93 – In male terms, we call this guy a genius. 🙂 https://t.co/TeVG3PXRGV
@lynnthinksbig – @MMaxwellStroud @JennDennard @MightyCasey Really digging this t-shirt idea! Must have! We should do it!
@jenndennard – @MMaxwellStroud @LynnThinksBig @MightyCasey I think we officially had 50 last year, plus a few more non-registered
@nursenadeen – Hope #HITchicks can join @JennDennard and @billian in Boston 9/22 with @VecnaInc CEO https://t.co/Co7IQ0fVBB @jslentzclifton @MandiBPro
@jenndennard – Any #HITchicks / #HITbros gonna be in Boston on 9/22? Join me for an event on Health Data Equity http://t.co/78Um2Xughn
That’s all folks!!!
@daniellebyron – Thanks everyone – my head is swimming a bit from all the fast & furious conversation.
@pattyldickerson – My mom taught me a lot about what to ask, how to be engaged too! MT @btrfly12 Lucky that my mom is an super engaged patient…
@drstclaire – What great fun in today’s #HITchicks chat! Thank you for hosting, @gnayyar @JennDennard
@jenndennard – Thanks @gnayyar for a great #HITchicks chat today!
@toplinemd – Important stats shared from @gnayyar today during the #HITchicks Twitter chat! https://t.co/u7nMuKCIWY